Shaffer brings more than 40 years of industry experience to growing team at resort hotel
Sally Shaffer has been appointed General Manager at the new 237-room Hilton North Scottsdale at Cavasson, which is scheduled to open in October 2022. Shaffer will lead the strategic operations of the hotel, driving sales and delivering extraordinary team member and guest experiences. Supremely located at the northwest corner of Loop 101 and Hayden Rd., Scottsdale’s newest resort hotel is owned by Nationwide Realty Investors and managed by Columbus Hospitality Management.
“Sally is a proven leader in sales, human resources and operations, and we cannot wait to put her valuable experience to work at the Hilton North Scottsdale at Cavasson,” said Kathyrn Burton, COO of Columbus Hospitality Management. “With travel coming back in a tremendous way this year, Sally’s more than 40 years of customer-driven experience will be an asset to the hotel at a time when all eyes are on Arizona hospitality.”
Prior to joining Hilton North Scottsdale at Cavasson, Shaffer spent nine years as a general manager for Hilton in the Phoenix and Scottsdale markets. She has been recognized for her ability to achieve high standards of guest service, associate satisfaction, and energizing an organization to enhance its effectiveness and efficiency. Shaffer is also engrained in the local business community as an elected official for the Tourism Development Council for Scottsdale.
“I’ve developed my career in hospitality from housekeeping all the way up to general manager, which has given me a holistic understanding of how a hotel operates efficiently, as well as the utmost respect for all team members involved to deliver a quality customer experience,” said Shaffer. “I am ecstatic to join the Hilton North Scottsdale at Cavasson team and leverage my hospitality expertise to deliver an unparalleled resort hotel experience worthy of the North Scottsdale community.”
Shaffer joins the Hilton North Scottsdale at Cavasson team alongside the hotel’s new Director of Sales, Susan Baer. Both Scottsdale hospitality veterans will work together to prepare the hotel for overnight guestroom, meeting and event business, as well as food and beverage service this fall. Group sales are already underway for the hotel as the resort prepares for a busy start to 2023 with major events like Super Bowl LVII, the Waste Management Phoenix Open, and MLB Spring Training, and the NCAA Final Four the following year.
The state-of-the-art, full-service Hilton North Scottsdale at Cavasson will feature six-stories of elegantly appointed guest rooms, a resort-style swimming pool, trendy dining with views of the stunning McDowell Mountains, and a sophisticated 15,000-square-foot event center positioned perfectly to serve as the venue for events ranging from small group meetings to large corporate gatherings, weddings, and social affairs of all sizes.
Hilton North Scottsdale at Cavasson is part of Hilton Honors®, the award-winning guest loyalty program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard WiFi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using Digital Key.
For more information, contact Sally Shaffer at +1 800-999-7777 or visit Hilton North Scottsdale at Cavasson.